42 Bramley Road, Bristol, BS6 5BT
+44 117 496 0283
Monday to Friday, 9:00 AM – 6:00 PM; Saturday, 10:00 AM – 2:00 PM
Green Loop Living
This policy explains how Green Loop Living handles personal data collected through greenloopliving.co.uk. It covers what is collected, why, how long it is kept, and how to make a request about your data. The site is operated by Green Loop Living, contactable at [email protected].
Green Loop Living is an editorial resource. We publish guides on zero waste living, sustainable lifestyle habits, and creative upcycling ideas. We do not sell products or services, so we never collect payment data.
What we collect
Two kinds of information reach us, and both are described here so you can see exactly what is involved before you decide to get in touch.
We collect the information you provide directly, such as your name and email address when you use the contact form. That is the only route by which you hand us personal data. If you write to us about a guide on zero waste tips for beginners, or ask how to upcycle glass jars, we keep your message so we can answer it properly.
We also collect basic technical data through standard server logs, including IP address, browser type, and pages visited. This is the ordinary record every web server keeps. It tells us whether a page loaded correctly and whether people are reading the low waste home guide or the upcycling projects pages.
We do not collect payment data, as the site does not sell products or services. There is no checkout, no subscription, and no account area, so there is no card number or billing address for us to hold. If you are looking for plastic free alternatives or sustainable home essentials, our pages are reading material and nothing on them requires a purchase.
Contact form data is used only to respond to your message and to follow up where necessary, such as checking a reported correction. If you point out that a guide has a mistake, we read the message, look at the page, and reply once we have an answer.
Server log data is used to keep the site working and secure. It helps us spot a broken page or repeated failed requests. We do not use your data for advertising or sell it to third parties.
Where UK data protection law applies, we process contact form data on the basis of legitimate interest in responding to enquiries, and server log data on the basis of legitimate interest in maintaining a secure and functioning website.
You may object to processing at any time using the contact details below. There is no penalty for doing so, and it does not affect your use of any guide on the site, from composting food scraps at home to beeswax wraps usage and care.
How long something is kept depends on what it is. Contact messages stay until the enquiry is finished, and a little longer so a follow-up question does not start from nothing. Server logs run for a limited period and are then deleted. We do not keep data longer than necessary for the purposes described on this page.
Contact form messages
Kept while the enquiry is open, then for a reasonable period afterwards in case of follow-up. After that they are removed.
Server logs
Retained for a limited period for security and troubleshooting, then deleted on a rolling basis.
Anything else
We hold no payment records, no purchase history, and no marketing profiles, because the site creates none.
Under UK data protection law you have the right to request access to your personal data, ask for corrections, request deletion, object to processing, and request a copy of your data in a portable format. To make a request, email [email protected]. We will respond within the period required by law.
You do not need to explain why you are asking. A short message naming the request is enough, and if we need anything further to find your record we will say so in our reply rather than leaving you guessing.
Contact us about your dataThe site uses cookies as described in the cookie policy. We do not share personal data with third parties for marketing purposes. Where a third-party service is used to operate the site, it processes data only as needed to provide that service.
Read the cookie policy
We may update this policy when the site or legal requirements change. The current version is always available on this page. If a change is significant, we will note it on the site.
The version published on this page at the time you contact us is the one that applies to your enquiry. Older versions are replaced rather than archived anywhere else on the site.
Requests and questions about this policy are handled by Green Loop Living at 42 Bramley Road, Bristol, BS6 5BT. You can also write to [email protected] or call +44 117 496 0283 during working hours, Monday to Friday 9:00 AM to 6:00 PM, Saturday 10:00 AM to 2:00 PM.
How to contact us
For any question about this policy or your personal data, email [email protected]. If you are not satisfied with our response, you have the right to complain to the UK Information Commissioner's Office.
General enquiries
Phone
+44 117 496 0283
Post
42 Bramley Road, Bristol, BS6 5BT, United Kingdom
Working hours
Monday to Friday, 9:00 AM – 6:00 PM; Saturday, 10:00 AM – 2:00 PM.
